Repeat the process after 30 seconds and hold the buttons until the Apple logo appears to restart the device.Īlternatively, you may have to hold the home button and the lower volume button to restart your iPhone, depending on the version.Drag the slider to shut down the device.Press and hold the power and the home buttons simultaneously until the power-off slider appears.Most system updates prompt you to restart your phone after installation to clear caches and also refresh the internal memory.īesides, a soft reset does not affect your data – that is, you don't need to back up your files to iTunes or iCloud to use this fix.įollow the guide below to perform a soft reset of recent iPhone models, such as iPhone X: Reboot/soft reset your iPhoneĪ simple yet effective solution to most post-update system issues is to reboot or soft reset the device. If it’s already enabled, switch it off for a few seconds and then turn it back on. Tap Settings from the Home screen and select FaceTime.If this is the case, you could quickly fix that by quitting and restarting the app. Usually, this happens if it runs in the background during a system update. Restart FaceTimeįaceTime may experience minor glitches after recent system changes and therefore fail. How to Fix FaceTime Stuck on Connecting 1. Regardless of the cause of the issue in your case, you are sure to find this guide helpful, as we’ve compiled the best fixes you can use to resolve the problem. These factors are the most common reasons why FaceTime does not work on iPhones. Working outside FaceTime-supported regions could also make the platform fail. However, other factors, such as outdated software, the wrong date and time settings, incorrect login credentials, and so on, could be responsible. Most times, an unstable internet connection makes FaceTime fail. That could be frustrating, especially when you’re unable to figure out why you’re experiencing the issues. Or you may get cut off during a FaceTime call.
Sometimes, you may find it difficult to join or start FaceTime audio or video calls.
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